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Terms & Conditions

Last Updated: October 30, 2024

1. Introduction

Welcome to Tech&More, a trading name of Techandmore LTD ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website at techandmore.co.uk and the services we provide.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website or services.

TECHANDMORE LTD is registered and operating in the United Kingdom, and these Terms are governed by UK law.

2. Definitions

  • "Company," "we," "us," "our" refers to Techandmore LTD
  • "Client," "you," "your" refers to the individual or entity using our services
  • "Services" refers to all services provided by Techandmore LTD, including but not limited to data analytics consulting, data pipeline development, AI automation, LLM solutions, and expert consultation
  • "Website" refers to techandmore.co.uk and all associated pages
  • "Agreement" refers to any contract entered into between the Company and the Client

3. Services Provided

Techandmore LTD provides the following professional services:

  • Analytics Consulting: Strategic data analytics planning and implementation
  • Data Pipelines: Custom data pipeline development from scratch to dashboarding
  • AI Automation: Implementation of AI-powered automation solutions
  • LLM Solutions: Large Language Model integration and prompt engineering
  • Expert Consultation: Technology optimization and best practices guidance
  • E-commerce Services: Related e-commerce solutions and support

Specific terms for each service will be outlined in individual service agreements or statements of work.

4. Use of Website

4.1 Acceptable Use

You agree to use our website only for lawful purposes and in a manner that does not:

  • Infringe the rights of others or restrict their use of the website
  • Violate any applicable laws or regulations
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Engage in any form of data scraping or automated data collection

4.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Techandmore LTD or its licensors and is protected by UK and international copyright laws.

5. Service Terms

5.1 Engagement and Proposals

Services are provided based on agreed proposals, statements of work, or service agreements. Each engagement will specify:

  • Scope of services
  • Deliverables and timelines
  • Fees and payment terms
  • Specific terms and conditions

5.2 Client Responsibilities

To enable us to provide our services effectively, you agree to:

  • Provide accurate and timely information
  • Grant necessary access to systems and data
  • Respond promptly to requests for information
  • Designate appropriate personnel for project coordination
  • Comply with all applicable laws and regulations

5.3 Our Responsibilities

We commit to:

  • Deliver services with reasonable skill and care
  • Meet agreed-upon timelines, subject to client cooperation
  • Maintain confidentiality of your information
  • Comply with all applicable UK laws and regulations
  • Provide professional and competent service

6. Fees and Payment

6.1 Service Fees

Fees for our services will be agreed upon before commencement and documented in a service agreement or proposal. Unless otherwise stated, all fees are quoted in British Pounds Sterling (GBP) and exclude VAT.

6.2 Payment Terms

  • Invoices are typically payable within 30 days of the invoice date
  • Late payments may incur interest charges as permitted by UK law
  • We reserve the right to suspend services for non-payment
  • All prices are subject to VAT where applicable

6.3 Additional Costs

Any additional costs for third-party services, software licenses, or materials required for service delivery will be agreed upon in advance and may be invoiced separately.

7. Confidentiality

We recognize the confidential nature of your business information and commit to:

  • Maintain confidentiality of all client information
  • Use information only for providing agreed services
  • Implement appropriate security measures
  • Not disclose information to third parties without consent

Where a specific Non-Disclosure Agreement (NDA) is in place, the terms of that agreement will prevail.

8. Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information on how we handle personal data.

Where we process personal data on your behalf, we will enter into appropriate data processing agreements as required by UK data protection law.

9. Intellectual Property Rights

9.1 Pre-Existing IP

All intellectual property rights in any pre-existing materials, tools, or methodologies remain with Techandmore LTD.

9.2 Deliverables

Unless otherwise agreed in writing, you will own the intellectual property rights in deliverables created specifically for you, subject to full payment of fees.

9.3 Client Materials

You retain all rights to your data and materials provided to us. You grant us a license to use such materials solely for providing the agreed services.

10. Warranties and Representations

10.1 Service Warranty

We warrant that services will be performed with reasonable skill and care in accordance with generally accepted industry standards.

10.2 No Other Warranties

Except as expressly stated, we make no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

10.3 Client Warranties

You warrant that:

  • You have authority to engage our services
  • Information provided to us is accurate and complete
  • You have necessary rights to materials you provide
  • Your use of our services complies with applicable laws

11. Limitation of Liability

11.1 Excluded Losses

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded by UK law

11.2 Limited Liability

Subject to section 11.1, our total liability for any claim shall not exceed the fees paid for the specific services giving rise to the claim, or £10,000, whichever is greater.

11.3 Consequential Losses

We shall not be liable for any indirect, consequential, or special losses, including but not limited to loss of profits, revenue, data, or business opportunities.

12. Termination

12.1 Termination for Convenience

Either party may terminate a service agreement with 30 days' written notice, subject to payment for work completed.

12.2 Termination for Cause

Either party may terminate immediately if the other party:

  • Commits a material breach that remains unremedied for 14 days
  • Becomes insolvent or enters administration
  • Ceases to carry on business

12.3 Effect of Termination

Upon termination:

  • Payment is due for work completed to date
  • We will return or destroy client materials as directed
  • Confidentiality obligations continue
  • Accrued rights and obligations remain in effect

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, pandemic, or government actions.

14. Indemnity

You agree to indemnify and hold harmless Techandmore LTD from any claims arising from:

  • Your breach of these Terms
  • Your violation of applicable laws
  • Your infringement of third-party rights
  • Your misuse of our services

15. Dispute Resolution

15.1 Negotiation

In the event of a dispute, the parties agree to first attempt resolution through good faith negotiation.

15.2 Mediation

If negotiation fails, parties agree to attempt mediation before pursuing litigation.

15.3 Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes.

16. General Provisions

16.1 Entire Agreement

These Terms, together with any service-specific agreements, constitute the entire agreement between the parties.

16.2 Amendments

We may update these Terms from time to time. Material changes will be notified to active clients. Continued use of services constitutes acceptance of updated Terms.

16.3 Assignment

You may not assign your rights or obligations without our prior written consent. We may assign our rights and obligations to affiliated companies.

16.4 Severability

If any provision is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16.5 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

16.6 Third-Party Rights

These Terms do not create rights for third parties under the Contracts (Rights of Third Parties) Act 1999.

17. Contact Information

For questions about these Terms or our services, please contact:

TECHANDMORE LTD
Company Number: 16819667
United Kingdom
Email: info@techandmore.co.uk
Website: www.techandmore.co.uk

18. Acceptance

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

© 2024 TECHANDMORE LTD. All rights reserved. Registered in the United Kingdom.